Help Center

SHIPPING

SHIPPING TIME

HOW LONG WILL MY ORDER TAKE TO BE DELIVERED?

HOW CAN I TRACK MY ORDER?

WHEN WILL MY TRACKING INFORMATION SHOW UP?

WHY IS MY SHIPMENT STATUS UNCHANGED?

WHY I HAVE TO PAY EXTRA FEE FOR SHIPPING COMPANY FOR RECEIVING MY ORDER?

STILL NEED HELP?

SHIPPING METHOD

WHERE DO YOU SHIP TO?

HOW DO YOU SHIP AND WHAT IS THE PRICING?

WHY DIDN'T MY ORDER COME IN ONE PACKAGE?

STILL NEED HELP?

PAYMENT

PAYMENT METHOD

HOW DO I PAY FOR MY ORDER?

WHICH CURRENCY ARE YOU USING IN YOUR WEBSITE?

STILL NEED HELP?

PAYMENT ERRORS

WHY COULDN'T I COMPLETE MY ORDER BECAUSE OF "ZIP CODE DOES NOT MATCH" ERROR?

PRIVACY POLICY

HOW CAN I TRUST YOUR STORE TO PROVIDE MY CARD INFORMATION?

WILL MY CARD'S INFORMATION BE KEPT OR STOLEN?

MANAGING YOUR ORDER

PRE-PURCHASE

HOW TO PLACE AN ORDER?

HOW DO I MODIFY MY ORDER?

WHAT IF A DISCOUNT CODE WASN'T APPLIED TO MY ORDER?

POST - PURCHASE

DEFECTIVE/DAMAGED ITEMS

WHAT IF I RECEIVED A DEFECTIVE/DAMAGED ITEM?

SHIPPING PROBLEMS

WHAT SHOULD I DO IF I PROVIDED YOU A WRONG SHIPPING ADDRESS?

MY ORDER HAS BEEN RETURNED, COULD YOU SEND IT BACK TO ME?

TRACKING SHOWS DELIVERED BUT THERE IS NO PACKAGE HERE?

IP Policy

The Company's Intellectual Property

What is your IP Policy?

Intellectual Property of Others

What is your company's IP Policy of Others?

ABOUT US

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